Benefits / Rules of the GameThe Benefits of using KB Design & Promotion Ltd above other Promotional Gift Companies: · We Provide a Friendly and Efficient Service · Our Dedicated Sales Teams: · We have a Far East Office, allowing us to Source Items Direct at a Much Lower Cost · Our Sales Team attend Trade Shows abroad, bringing back New and Original Ideas for your promotional products. · We Provide Mock Up Visuals with your Company Logo on your chosen items before you place your order, giving Ideas to help with decisions · Our Can & Will Do Attitude · We are always Open and Honest. If there is a problem, we let you know, presenting you with available Options/Solutions to Resolve the problem. · We never leave you “High & Dry” · Our Excellent Customer Service Record · We have Experience in Dealing with Warehouse/Distribution Centre Deliveries/Fulfilment and Collation · We have Experience in Dealing with Pharmaceutical Companies and Strict Governing Body Guidelines
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Rules of The Game
- Accept that you as an individual are truly responsible for your actions and outcomes · You will always speak the truth · What you promise is what you deliver · You will communicate any potential broken agreements at the first opportunity · You will acknowledge what is being said as true for the speaker at that moment · You will take responsibility for responses to your communication · You will only ever discuss concerns in private with the person involved · You will have willingness to win and allow others to win... win/win · You will be flexible in your work, able to change if what you are doing is not working · You will ask for help when you need it · You will be compassionate to those who ask you for help · You will be consistent in your actions so that your customers and colleagues can feel comfortable in dealing with you at all times · We support decisions made by our team · We encourage each other · We have an "Above The Line" environment · We are an open and honest team · We always look for a win/win solution · We respect & treat each member of the team, as we would wish to be respected and treated · We understand that communication is key and communicate on a regular basis to keep each other fully up to date · We respect each others' views · We remain loyal to our commitments · We remain 100% present at all times · We accept to working within these parameters and will always give our best for the company, clients and suppliers |